Dennis Rebolledo Cedeño

Observer
DISC Type : ci

Agente de prevención de fraudes electrónicos at Parfumerie

Buenos Aires, Buenos Aires Province, Argentina

Overview

Dennis Rebolledo Cedeño is a customer service and fraud prevention specialist with a background in the travel and e-commerce industries. He leverages his expertise to analyze web transactions and manage client communications. He holds a degree in Tourism from the Colegio Universitario de Caracas and is skilled in GDS and fraud detection platforms.

Based on his professional background in tourism and frequent flyer programs, he has a deep-seated interest in the travel industry. He also follows major financial institutions like HSBC and Santander, suggesting an interest in the banking and finance sectors.

He possesses a unique blend of skills in travel industry systems like Sabre and Amadeus, and e-commerce fraud analysis tools like Magento.

Personality Overview

Value Driven

Example Seeker

Assertive

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

E-commerce Fraud Prevention
His current role involves analyzing web purchases, identifying discrepancies, and using platforms like Magento and Nosis to approve or reject transactions.
Customer Experience
Has extensive experience in customer service, from advising clients and handling complaints to supervising call center operations and improving service quality.
Travel & Tourism Operations
His career includes managing airline operations, handling bookings with GDS systems like Amadeus and Sabre, and managing post-sale services for travel agencies.

Media Appearances

Dennis has no verified media appearances

Work History

12-2023
Agente de prevención de fraudes electrónicos at Parfumerie
1-2022 - 12-2023
Agente de operaciones aéreas at Volalá
10-2017 - 4-2022
Operador de Postventa Ssr. at Garbarino Viajes
5-2014 - 7-2016
Supervisor de Call Center at Privilege Reward Program S.A.
5-2013 - 5-2014
Ejecutivo de Atención Comercial at Privilege Reward Program

Education

2010 - 2013
Tecnico Superior Universitario en Turismo from Colegio Universitario de Caracas

More Information

Social Presence :

Prographics :

Exp : 11 Location : Buenos Aires, Buenos Aires Province, Argentina Job Level : N/A Designation : Agente de prevención de fraudes electrónicos at Parfumerie
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Insights For Selling To Dennis

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Be prepared for a lot of questions, answer them objectively
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Avoid making offhand commitments
  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dennis is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Dennis

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Dennis move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Dennis take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Dennis

Personality Compatibility


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