Derek Ernst in

Derek Ernst

Initiator · DISC type Di
Head of Customer Experience Insights at EchoStar Corporation
📍 Denver, Colorado, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Current Role
Head of Customer Experience Insights
Location
Denver, Colorado, United States
Personality Overview

How Derek shows up

Confident
Conviction Driven
Impact-Oriented

They usually prefer to drive the conversation. They respond well to objective pitches but also attach some value to relationships. They don’t mind taking a stand if they believe in something.

Priorities

Topics Derek cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

11-2024
Head of Customer Experience Insights
EchoStar Corporation
10-2023
Customer Experience Consultant
CXO Consulting
8-2021 - 8-2023
Director, Support Experience
Shopify
11-2018 - 8-2021
Director Customer Experience, ACS Strategy & Operations
Adobe
7-2018 - 11-2018
Senior Director Customer Experience, Customer Support & Advocacy
Marketo
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Management
Penn State University
Aeronautical Engineering
Embry-Riddle Aeronautical University
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

Other EchoStar Corporation Employees

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