Derek Shoup

Commander
DISC Type : D

Sr. Client Success Manager at Pegasystems

Olathe, Kansas, United States

Overview

Derek has no verified overview

Personality Overview

Strong-Willed

Risk-Taker

Impact-Driven

They prefer to be the ones controlling the conversation or defining the terms.  They take a lot of pride in personal achievements. More than the product, they care about the impact of the product.

Topics They Care About

Derek has no verified topics they care about

Media Appearances

Derek has no verified media appearances

Work History

9-2025
Sr. Client Success Manager at Pegasystems
7-2018 - 1-2025
Vice President, Client Success at Health Catalyst
2-2017 - 7-2018
Director, Client Engagement at Health Catalyst
10-2014 - 2-2017
Engagement Manager at Health Catalyst
8-2005 - 5-2007
Insurance Agent at Reserve National Insurance Company

Education

1997 - 2000
BS from Kansas State University
1995 - 1997
AS from Labette Community College

More Information

Social Presence :

Prographics :

Exp : N/A Location : Olathe, Kansas, United States Job Level : N/A Designation : Sr. Client Success Manager at Pegasystems
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Insights For Selling To Derek

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Make sure that you circle back fast on any action items, it wins their trust
  • Refer to testimonials from well-known industry leaders

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Don’t be in a rush to invite them for a social meet and greet
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Derek is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Derek

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Derek move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Derek take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Derek

Personality Compatibility


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