Derrick Brewer-Dalziel in

Derrick Brewer-Dalziel

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Customer Experience Director at Ruby Energy
📍 Preston, England, United Kingdom

Derrick Brewer-Dalziel is a target-driven Customer Experience Director at Ruby Energy, specializing in client interaction and business development. An experienced contact center professional, he is passionate about coaching teams to deliver world-class service and is a confident user of Microsoft Office with strong communication skills.

Outside of his professional life, Derrick is a dedicated runner, using the sport to manage stress and monitor his physical progress. He is motivated by his family and candidly shares his experiences supporting his son, drawing strength and perspective from personal challenges.

He finds that running helps him navigate the stresses of advocating for his son with special educational needs.

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Experience
18 Years
Current Role
Customer Experience Director
Job Level
Mid-senior
Location
Preston, England, United Kingdom
Personality Overview

How Derrick shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Derrick cares about

Customer Experience
As the Customer Experience Director, his entire role is centered on driving a culture of quality and delivering exceptional service to clients.
Team Development
He explicitly states that he enjoys coaching and developing teams in fast-paced, target-driven environments to help them succeed.
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Career

Work history

6-2025
Customer Experience Director
Ruby Energy
10-2022 - 8-2025
Head of Customer Experience
Ruby Energy
10-2019 - 10-2022
Head of Vendor and Resource Management
Ruby Energy
9-2014 - 8-2018
Manager
Hinduja Global Solutions Ltd
3-2011 - 8-2014
Branch Manager - Regional Manager in Development
Cash Store Financial
In the press

Media appearances

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Education
2004 - 2005
NVQ L2
Preston College
1997 - 2002
High School
Ashton High School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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