Dev Mudaliar

Enthusiast
DISC Type : i

Chief Operating Officer TP.ai at TP

Austin, Texas, United States

Overview

Dev Mudaliar is a global technology executive and the COO of TP.ai, Teleperformances AI platform. He specializes in enterprise-scale AI transformation, M&A integration, and operating model modernization. He previously served as the companys Global CIO, holds a Master of Computer Applications, and has led AI adoption for over 400,000 employees.

Dev has shown a keen interest in environmental sustainability, highlighting his companys partnership with One Tree Planted. This initiative focuses on global reforestation efforts, reflecting a commitment to making a positive environmental impact alongside technological innovation.

He has led the integration of major acquisitions like Majorel and Intellinet into a unified IT platform.

Personality Overview

Consensus Focused

Amiable & Agreeable

Non-Confrontational

They are more about building relationships than just cutting deals.  Unlike D or C types, they are convinced more by stories and testimonials. They are generally friendly, so be careful when relying on their word.

Topics They Care About

AI-driven Transformation
As COO of TP.ai, he leads the rollout and embedding of AI into workflows to improve cost, productivity, and customer outcomes at an enterprise scale.
Large-Scale M&A
As former Global CIO, he has extensive experience leading the integration of major acquisitions into a unified "One IT" platform for over 400,000 employees.
AI & Human Connection
He frequently discusses balancing AI with people-centered support, using technology to empower human experts to provide empathetic, meaningful interactions.

Media Appearances

Dev has no verified media appearances

Work History

4-2025 - 4-2026
Chief Operating Officer TP.ai at TP
9-2019 - 4-2025
Group Chief Information Officer at TP
8-2008 - 9-2019
Chief Information Officer Americas at TP
4-2004 - 8-2008
Chief Information Officer USA at TP
4-1998 - 4-2004
EVP Roles at TP

Education

1989 - 1992
Master of Computer Applications from Pandit Ravishankar Shukla University

More Information

Social Presence :

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Exp : 28 Location : Austin, Texas, United States Job Level : N/A Designation : Chief Operating Officer TP.ai at TP
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Insights For Selling To Dev

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Give them the opportunity to lead the conversation where possible
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dev is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Dev

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Dev move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Dev take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Dev

Personality Compatibility


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