Devon Chatley

Commander
DISC Type : D

VP of Ecommerce at Serena & Lily

United States

Overview

Devon has no verified overview

Personality Overview

Impact-Driven

Very Quick

Strong-Willed

More than the product, they care about the effectiveness of the product.  They are not focused on building rapport and relationships. They like to be in a position where they can control the conversation and terms.

Topics They Care About

Devon has no verified topics they care about

Media Appearances

Devon has no verified media appearances

Work History

10-2024
VP of Ecommerce at Serena & Lily
4-2024 - 11-2024
Interim Head of Ecommerce at Serena & Lily
3-2020 - 7-2023
Director Site Operations at Tory Burch
8-2016 - 3-2020
Director Of Product & User Experience at Tory Burch
8-2015 - 8-2016
Senior Product Manager at Tory Burch

Education

2002 - 2006
Bachelor of Science from Bucknell University
1998 - 2002
Education details unavailable from The Branson School

More Information

Social Presence :

Prographics :

Exp : N/A Location : United States Job Level : N/A Designation : VP of Ecommerce at Serena & Lily
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Insights For Selling To Devon

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Speak about competitive differentiation that your product offers
  • When negotiating terms, help them build an impression that they are the ones calling the shots

DONT's

  • Do not back off when challenged, respond with a confident, objective answer instead
  • Don’t be in a rush to invite them for a social meet and greet
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Devon is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Devon

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Devon move?

  • They can take decisions very fast if you manage to convince them.
  • Can Devon take some risk or not?

  • The risks don’t matter much to them.

You And Devon

Personality Compatibility


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