Dhruv Adak in

Dhruv Adak

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Sr. Enterprise Account Director - TMT India at ServiceNow
📍 South Delhi, Delhi, India

Dhruv is a Sr. Enterprise Account Director at ServiceNow, focusing on the TMT sector in India. With over 12 years in sales at companies like Salesforce, he drives digital transformation and revenue growth. He holds an MBA from SP Jain School of Global Management and started his career in hospitality.

Described by peers as dynamic, genuine, and a great relationship builder, Dhruvs background in hospitality management points to a strong focus on service and client success. Early in his career, he was part of the core team for a concept enabling flexible work options for women professionals.

Unique fact: Before his tech career, Dhruv was a restaurant manager whose establishment won the prestigious Times Food Guide Award for two consecutive years.

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Experience
17 Years
Current Role
Sr. Enterprise Account Director - TMT India
Job Level
Senior
Location
South Delhi, Delhi, India
Personality Overview

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Communication Style
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Priorities

Topics Dhruv cares about

AI-driven Workflows
His recent activity shows a focus on how GenAI and AI agents integrated into platforms like ServiceNow can significantly boost employee support and transform enterprise workflows.
C-Suite Partnerships
His professional headline emphasizes building strategic relationships with key decision-makers to align on and achieve major business objectives and digital transformation goals.
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Career

Work history

9-2025
Sr. Enterprise Account Director - TMT India
ServiceNow
2-2024 - 9-2025
Account Director - Technology & Captives
Salesforce
3-2021 - 2-2024
Territory Manager - Platform Cloud, North & East India
Salesforce
12-2018 - 3-2021
Account Director
Salesforce
4-2018 - 12-2018
Director Sales
KNOLSKAPE
In the press

Media appearances

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Education
2012 - 2013
Master of Business Administration (M.B.A.)
SP Jain School of Global Management - Dubai, Mumbai, Singapore & Sydney
2004 - 2007
BSc in Hotel & Hospitality Administration
Institute of Hotel Management, Catering Technology and Applied Nutrition, Pusa
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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