Giacomo Zaninotto in

Giacomo Zaninotto

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Head of CS Engineering - EMEA South at Optibus
📍 Madrid, Community of Madrid, Spain

Giacomo Zaninotto leads Customer Success Engineering for EMEA South at Optibus, a role he grew into after joining as a Solutions Engineer. His career is rooted in public transportation technology, with previous project management experience at IVU Traffic Technologies. He holds a degree in Management Engineering from Università degli studi Roma TRE and is certified in Customer Success for Impact.

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Experience
11 Years
Current Role
Head of CS Engineering - EMEA South
Job Level
Mid-senior
Location
Madrid, Community of Madrid, Spain
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Giacomo cares about

Customer Success
His current role is Head of CS Engineering and he recently obtained a "Customer Success for Impact" certification, indicating a strong focus on client outcomes.
Transportation Technology
His entire professional history at Optibus and IVU Traffic Technologies has been dedicated to software and engineering solutions for the public transport sector.
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Career

Work history

11-2025
Head of CS Engineering - EMEA South
Optibus
2-2023 - 11-2025
Solutions Engineer Team Lead
Optibus
4-2022 - 2-2023
Solutions Engineer
Optibus
7-2016 - 4-2022
Senior project manager
IVU Traffic Technologies Italia S.r.l.
7-2014 - 6-2016
Project Engineering
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In the press

Media appearances

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Education
2011 - 2014
Ingegnere Gestionale
Università degli studi Roma TRE
2008 - 2011
Laurea breve
Università degli studi Roma TRE
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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