Dhruv Shankar

Energizer
DISC Type : I

Chief Digital and Technology Officer at Aditya Birla Health Insurance Company Limited

Mumbai, Maharashtra, India

Overview

Dhruv Shankar is the Chief Digital and Technology Officer at Aditya Birla Health Insurance, where he focuses on building a health and wellness ecosystem using AI. With an MBA from Mumbai University and prior leadership roles at Standard Chartered Bank and Vodafone, he is recognized for being strategic, creative, and dependable.

He is personally committed to health and fitness, integrating activities like "walk-and-talk" meetings into his workday. Dhruv openly shared his journey of managing high blood pressure through lifestyle changes, demonstrating his belief in proactive well-being and practicing what he preaches in his professional role.

Interesting fact: He champions a program at his company that can return up to 100% of a customers insurance premium for staying healthy.

Personality Overview

Full Of Energy

Enthusiastic

Believer

They are people oriented, friendly and like creating new connections.  They are not always early adopters but can be pursuaded by leveraging strong relationships. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Health & Wellness Tech
Leads the creation of a digital health and wellness ecosystem at ABHI, aiming to monetize services that encourage healthier lifestyles.
AI in Healthcare
Explicitly focused on innovating with AI and Generative AI to build industry-first health solutions and improve customer engagement and experience.
Preventive Health
Passionate about shifting insurance from a financial cushion to a proactive wellness tool, evidenced by his personal health posts and company initiatives like #HealthReturns®.

Media Appearances

Dhruv has no verified media appearances

Work History

8-2025
Chief Digital and Technology Officer at Aditya Birla Health Insurance Company Limited
3-2023 - 11-2025
Chief Digital Officer at Aditya Birla Health Insurance Company Limited
6-2016 - 2-2023
Head Digital Banking at Standard Chartered Bank
1-2015 - 5-2016
Deputy General Manager at Vodafone m-pesa Limited
1-2013 - 12-2014
Senior Manager - mobile commerce at Vodafone m-pesa Limited

Education

2003 - 2005
Master of Business Administration (MBA) from MMS - GNIMS - Mumbai University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Mumbai, Maharashtra, India Job Level : Leadership Designation : Chief Digital and Technology Officer at Aditya Birla Health Insurance Company Limited
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Insights For Selling To Dhruv

During A Call Or A Meeting

DO's

  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Talk anecdotally about the customer experience that your product offers
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Avoid cutting into their flow
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dhruv is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Dhruv

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Dhruv move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Dhruv take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Dhruv

Personality Compatibility


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