DIEGO FERREIRA DUARTE in

DIEGO FERREIRA DUARTE

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Analista Senior de Suporte Técnico (Technical Support Engineer 2) - Storage at Dell Technologies
📍 Rio Grande do Sul, Brazil

Diego Ferreira Duarte is a Senior Technical Support Engineer at Dell Technologies, specializing in enterprise storage solutions. He is currently advancing his expertise by pursuing a Masters degree in Computer Science at the Universidade Federal do Rio Grande do Sul. Colleagues describe him as analytical, agile, and highly competent in his field.

He holds several recent certifications, including Dell GenAI Foundations and Data Center Virtualization 2024, highlighting his commitment to learning emerging technologies.

Unique Fact: Diego is concurrently working in a senior technical role while pursuing an advanced academic degree in computer science.

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Experience
14 Years
Current Role
Analista Senior de Suporte Técnico (Technical Support Engineer 2) - Storage
Job Level
Middle
Location
Rio Grande do Sul, Brazil
Personality Overview

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Priorities

Topics DIEGO cares about

Enterprise Storage
His core specialty at Dell Technologies involves providing senior-level technical support for enterprise storage equipment, including Dell PowerVault systems.
Generative AI
Recently obtained the "Dell GenAI Foundations" certification, indicating a proactive interest in the applications and principles of generative artificial intelligence.
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Career

Work history

11-2020
Analista Senior de Suporte Técnico (Technical Support Engineer 2) - Storage
Dell Technologies
8-2018 - 11-2020
Técnico de suporte em TI
Defensoria Pública do Estado do Rio Grande do Sul
1-2018 - 8-2018
Analista de suporte técnico
InterOp
12-2016 - 1-2018
Analista de Suporte Técnico Empresarial
Hardlink
10-2011 - 11-2016
Analista de Suporte Técnico Enterprise
Dell
In the press

Media appearances

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Education
Tecnólogo em Sistemas para Internet
IFRS
2016 - 2019
Tecnólogo em Redes
SENAI RS
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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