Diem Nguyen

Commander
DISC Type : D

Product Area Lead for Mainframe, NonStop & Batch Management | Enterprise Compute at ANZ

Hawthorn, Victoria, Australia

Overview

A results-focused technology leader with over 20 years of experience in regulated industries. At ANZ, she leads the team supporting foundational compute platforms, including Mainframe and NonStop, ensuring the stability and performance of core banking functions.

She possesses a unique expertise spanning both modern cloud transformation programs and the management of critical legacy infrastructure, a rare and valuable combination in enterprise technology.

Personality Overview

Decisive

Candid & Clear

Impact-Driven

They like to act fast and expect others to do the same.  They respond well to strong and respectful communication. More than the product, they care about the effectiveness of the product.

Topics They Care About

Legacy System Management
Currently leads the delivery and support for ANZ's core Mainframe, NonStop, and Batch management infrastructure, which powers essential banking functions.
Cloud Transformation
Previously held leadership roles in a major cloud and infrastructure transformation program at ANZ, managing a portfolio of cloud adoption and migration initiatives.
Agile Methodologies
Has training in Scaled Agile Framework (SAFe) and Scrum, and has experience leading teams of Release Leads and Scrum Masters in an agile environment.

Media Appearances

Diem has no verified media appearances

Work History

10-2025
Product Area Lead for Mainframe, NonStop & Batch Management | Enterprise Compute at ANZ
9-2023 - 11-2025
Delivery & Governance Lead, Cloud Adoption & Delivery at ANZ
12-2019 - 9-2023
Release Lead Chapter Lead- Enterprise Cloud Portfolio at ANZ at ANZ
3-2009 - 7-2009
Project Manager at Citibank
2-2008 - 3-2009
Technical Implementation Manager at ANZ

Education

2017 - 2017
Release Lead- Scaled Agile Framework and SAFe® Release Lead training from Agile
2018 - 2018
Scrum Study from PM-Partners

More Information

Social Presence :

Prographics :

Exp : 10 Location : Hawthorn, Victoria, Australia Job Level : N/A Designation : Product Area Lead for Mainframe, NonStop & Batch Management | Enterprise Compute at ANZ
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Insights For Selling To Diem

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Be respectful but crisp
  • Refer to testimonials from well-known industry leaders

DONT's

  • Do not back off when challenged, respond with a confident, objective answer instead
  • Avoid being a storyteller and don’t try to oversell
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Diem is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Diem

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Diem move?

  • They can take decisions very fast if you manage to convince them.
  • Can Diem take some risk or not?

  • The risks don’t matter much to them.

You And Diem

Personality Compatibility


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