Dikaios Mihalitsis

Enthusiast
DISC Type : i

VP Fraud & Risk Saks at Saks Fifth Avenue

New York City Metropolitan Area, United States

Overview

Dikaios Mihalitsis is a results-oriented executive with over 22 years of experience in eCommerce operations, fraud prevention, and supply chain management. His career includes leadership roles at Saks Fifth Avenue, Hudsons Bay Company, and Rent The Runway. He holds a Bachelors degree from Baruch College.

While at Hudsons Bay Company, he successfully turned around a $30 million inventory provision miss that he inherited.

Personality Overview

Story Driven

Consensus Focused

Amiable & Agreeable

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

eCommerce Fraud Prevention
As VP of Fraud & Risk at Saks, he is responsible for leading the company's fraud, security, and inventory control teams.
Inventory Control
A core focus throughout his career, having held senior roles in inventory and shortage control at several major retailers.
Retail Operations
Has extensive experience in store and fulfillment center operations, including opening five centers in two years for Saks. com.

Media Appearances

Dikaios has no verified media appearances

Work History

3-2021
VP Fraud & Risk Saks at Saks Fifth Avenue
12-2019 - 3-2021
Divisional Vice President, Omni Inventory & Shortage Control at Hudson's Bay Company
3-2019 - 12-2019
Director of Asset Protection & Inventory Control at Rent The Runway
4-2018 - 3-2019
Director Of Inventory at Rent The Runway
8-2013 - 3-2018
Shortage Control - Director of Compliance at Bloomingdale's

Education

2001 - 2005
Bachelors from Baruch College

More Information

Social Presence :

Prographics :

Exp : 18 Location : New York City Metropolitan Area, United States Job Level : Senior Designation : VP Fraud & Risk Saks at Saks Fifth Avenue
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Insights For Selling To Dikaios

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Give them the opportunity to lead the conversation where possible
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dikaios is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Dikaios

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Dikaios move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Dikaios take some risk or not?

  • They can take some low-probability risks if needed.

You And Dikaios

Personality Compatibility


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