Dillon Richards

Examiner
DISC Type : cs

Senior Information Technology Business Consultant at Ntiva, Inc.

Dallas-Fort Worth Metroplex, United States

Overview

Dillon is a growth-minded Senior Business Technology Consultant at Ntiva with over 17 years of experience in tech and mortgage industries. A consistent top performer and 3x Presidents Club winner, he helps Southern Colorado businesses optimize their IT infrastructure. He holds a Bachelor of Science from the University of Colorado Colorado Springs.

During his time at the University of Colorado Colorado Springs, Dillon was a member of the mens basketball team. His current interests include expanding his professional network by attending local business events and engaging with the community.

Unique fact: Before his successful career in IT consulting, Dillon served as the VP of Sales for a mortgage services company, managing a team that generated $15M in annual revenue.

Personality Overview

Unexpressive

Overcautious

Late Adopter

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  The only way to convince them is by showing them examples and ample proof. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

IT for SMBs
His role focuses on being a trusted advisor for small to mid-sized businesses, helping them optimize their IT infrastructure both on-premise and in the cloud.
Cybersecurity Awareness
He actively promotes cybersecurity best practices, such as creating strong passwords and recognizing phishing attempts, especially during Cybersecurity Awareness Month.
Consultative Selling
Highlights consultative selling and customer relationship development as key strengths, reflected in his consistent quota overachievement and sales revenue generation.

Media Appearances

Dillon has no verified media appearances

Work History

1-2025
Senior Information Technology Business Consultant at Ntiva, Inc.
9-2019 - 12-2024
Senior Business Technology Consultant at Verticomm
1-2016 - 12-2018
VP of Sales at Zero Point Mortgage Services
8-2004 - 6-2018
Senior Mortgage Loan Officer at Multiple Companies

Education

1999 - 2004
Bachelor of Science - BS from University of Colorado Colorado Springs

More Information

Social Presence :

Prographics :

Exp : 20 Location : Dallas-Fort Worth Metroplex, United States Job Level : N/A Designation : Senior Information Technology Business Consultant at Ntiva, Inc.
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Insights For Selling To Dillon

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Be firm in your communication and stay in control

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dillon is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Dillon

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Dillon move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Dillon take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Dillon

Personality Compatibility


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