Divine Chellappa

Observer
DISC Type : ci

CEO at Zervvo Technologies

Artesia, California, United States

Overview

As CEO of Zervvo, Divine Chellappa leverages over 25 years of experience in IT, digital transformation, and customer experience. He focuses on delivering innovative, AI-driven solutions to enhance business operations and customer engagement. He holds an M. A. from Madurai Kamaraj University and certifications including MCSE and MCSA.

Outside of his primary role in technology and business transformation, Divine shows a keen interest in global talent development. He has recently explored the capabilities within emerging IT and CX talent pools in Central Asia, particularly in Uzbekistan.

He is a strong advocate for leveraging technology to support childrens health, specifically promoting the expansion of early detection.

Personality Overview

Value Driven

Assertive

Curious

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Optimizing CX
Focuses on finding the balance between operational efficiency and exceptional customer experience, aiming to fix real friction points for customers.
Growth Operations
Advocates for shifting support centers from a cost-cutting mindset to a model that actively elevates and drives business growth.
AI-Driven Solutions
His company's mission is to use AI to enhance digital presence, streamline operations, and elevate customer engagement for businesses.

Media Appearances

Divine has no verified media appearances

Work History

3-2025
CEO at Zervvo Technologies
7-2024 - 3-2025
AVP & Global Delivery Head - Enterprise Accounts at Sutherland
3-2016 - 9-2024
Associate Vice President & Head - Strategic Accounts at Sutherland
5-2015 - 3-2016
CXO at Ecommerce Internet Start-up
1-2014 - 2-2015
Site Director at Stellar

Education

M A from Madurai Kamaraj University

More Information

Social Presence :

Prographics :

Exp : 21 Location : Artesia, California, United States Job Level : Leadership Designation : CEO at Zervvo Technologies
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Insights For Selling To Divine

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Help them understand the risk aspect fully while inspiring confidence
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Avoid making offhand commitments
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Divine is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Divine

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Divine move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Divine take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Divine

Personality Compatibility


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