Divine Tamba

Energizer
DISC Type : I

Senior Customer Success Manager, Strategic Accounts at Salsify

Portugal

Overview

Divine Tamba is a customer success and data strategy leader at Salsify, specializing in SaaS implementation and data governance for global retail clients. Her expertise includes managing multi-million euro portfolios and driving long-term growth. She holds a Masters degree from Université Langues et Sciences Humaine Orléans.

With professional experience in France, the US, and Portugal, Divine leverages a global mindset to break down cultural barriers. Outside her corporate career, she is the co-founder of a creative lifestyle brand, channeling her entrepreneurial energy into event production and community building.

Unique Fact: She is the co-founder and event producer of Her&B, a creative lifestyle brand.

Personality Overview

Enthusiastic

Imaginative

Believer

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They are people oriented, friendly and like creating new connections. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

Data Governance
A core area of her expertise, focused on leading data quality initiatives for strategic retail and beauty accounts to ensure scalable client success.
SaaS Implementation
She specializes in leading digital transformation projects and ensuring successful client adoption of SaaS platforms for companies like Carrefour and Marionnaud.
Strategic Account Management
Manages a portfolio of strategic accounts with €3M in ARR, serving as the primary liaison for key stakeholders and conducting quarterly business reviews.

Media Appearances

Divine has no verified media appearances

Work History

4-2024 - 10-2025
Senior Customer Success Manager, Strategic Accounts at Salsify
4-2023 - 4-2024
Merchandise Planner at Les Georgettes
3-2022 - 4-2023
Project Manager │ Customer Relationship Manager at Talentis
5-2019 - 4-2022
Wholesale Key Account Customer Service Associate at Ralph Lauren
6-2018 - 5-2019
Supply and Distribution Planner at Servier

Education

Master 2 from Université Langues et Sciences Humaine Orléans
Licence from Université Langues et Sciences Humaines

More Information

Social Presence :

Prographics :

Exp : 7 Location : Portugal Job Level : N/A Designation : Senior Customer Success Manager, Strategic Accounts at Salsify
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Insights For Selling To Divine

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Invite them for a lunch or a drink/coffee

DONT's

  • Avoid cutting into their flow
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Divine is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Divine

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Divine move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Divine take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Divine

Personality Compatibility


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