Domenico Rossi
Questioner · DISC type cDomenico Rossi is the LatAm CX Director at EssilorLuxottica, leveraging extensive experience from senior leadership roles, including CEO at Almawave do Brasil. He specializes in customer service, BPO operations, and after-sales support, with a degree in Business Administration from the Università degli Studi di Parma.
He is a proud leader, celebrating team achievements like winning the prestigious "Prêmio Consumidor Moderno" for Multichannel Customer Service, considered the Oscar of Brazilian Customer Service.
Read the full overview →How Domenico shows up
It is quite likely of them to ask for pricing or other concessions. They prefer to analyze every situation thoroughly. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.
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Calculativeness (C)
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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