Dominique Douglas in

Dominique Douglas

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Director | Global Head of Payment Investigations and Payments Command Centre at Barclays
📍 Bournemouth, England, United Kingdom

Dominique Douglas is a results-driven Director at Barclays with over 20 years of experience in financial services. She leads Global Payments Investigations and the Payments Command Centre, specializing in operations management and execution. She holds a Level 5 Diploma from the Chartered Management Institute (CMI).

Colleagues consistently describe her as a focused, passionate, and committed leader who excels at creating a positive culture and empowering her teams to succeed.

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Experience
21 Years
Current Role
Director | Global Head of Payment Investigations and Payments Command Centre
Job Level
Mid-senior
Location
Bournemouth, England, United Kingdom
Personality Overview

How Dominique shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Dominique cares about

Payments Operations
Her career at Barclays has centered on leading global and UK payment operations, including investigations, cash management, and command centre functions.
Leadership & Culture
Praised in recommendations for her passion for people, creating the right culture, and empowering her teams to feel a sense of belonging.
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Career

Work history

2-2023
Director | Global Head of Payment Investigations and Payments Command Centre
Barclays
3-2020 - 1-2023
Director | Global Head of Payments Command Centre
Barclays
4-2019 - 3-2020
Maternity Leave
Barclays
12-2016 - 4-2019
Senior Operations Manager - Head of UK Payments
Barclays
1-2016 - 12-2016
Senior Operations Manager - Fraud Payment Profiling, International Cheque Operations & WTR Ops Lead
Barclays
In the press

Media appearances

Barclays wins UK Supreme Court case over push payment fraud. Featured in Reuters
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Barclays Expands Technology Banking Franchise with Two Senior Appointments. Featured in Business Wire
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Education
2016 - 2017
Level 5 Diploma CMI
Vocational
2002 - 2004
A Level
Queen Elizabeths Upper School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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