Don D. Hughes Jr.

Questioner
DISC Type : c

Resolution Specialist at Safeguard Properties

Greater Chicago Area, United States

Overview

Don D. Hughes Jr. is a Customer Service Representative with experience in resolution, appointment setting, and sales. He has supported IT and marketing for financial institutions, handling a high volume of calls.

He has a foundational education in Political Science and Government and is proficient in Microsoft Office. Don is interested in companies like IBM and GE.

Don is skilled at learning new concepts quickly and performing well under pressure.

Personality Overview

Systematic

Price-Sensitive

Cautious & Analytical

They prefer to do thorough analysis of any situation.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Customer Support Excellence
Don has extensive experience providing customer service, managing a high volume of calls, and resolving customer issues.
Sales Processes
His background includes roles in sales and appointment setting, demonstrating familiarity with cold calling, B2B, and sales presentations.
IT Support
Don has provided IT support for financial institutions, indicating an interest in technology and its application in business.

Media Appearances

Don has no verified media appearances

Work History

4-2025 - 6-2025
Resolution Specialist at Safeguard Properties
3-2024 - 7-2024
Appointment Setter at AEG Vision
2-2023 - 3-2024
Customer Service Representative at Vericast
4-2021 - 10-2021
Sales Representative at Budget Dumpster
2-2020 - 4-2021
Customer Service Representative at State Farm ®

Education

2002 - 2006
High School Diploma from North Chicago Community High School
3-2008 - 4-2010
Political Science and Government from College of Lake County

More Information

Social Presence :

Prographics :

Exp : 15 Location : Greater Chicago Area, United States Job Level : N/A Designation : Resolution Specialist at Safeguard Properties
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Insights For Selling To Don D.

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Share as much information as possible regarding your product
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Don D. is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Don D.

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Don D. move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Don D. take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Don D.

Personality Compatibility


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