Don Miller

Enigma
DISC Type : Idc

Managing Director at Deloitte

Kirkland, Washington, United States

Overview

Don leads Deloittes Seattle Consulting Services, with over 19 years of experience in workforce and organization strategy. A graduate of Michigan State Universitys MBA program, he advises technology, media, and telecommunication companies. He is recognized by peers as a natural leader with impeccable professionalism and an excellent project manager.

His work focuses on improving performance by aligning organization structures, processes, and people. He is a key figure in Deloittes Media, Entertainment & Sports Practice and leads the firms Human Capital Gaming sector, demonstrating a focus on emerging and dynamic industries.

Unique fact: Don founded Deloittes Global Orgvue Software Alliance and is a co-sponsor of its gaming and human capital sports sector.

Personality Overview

Fast Follower

Persuasive & Assertive

Hard To Convince

They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are likely to ask many questions and look heavily for supporting proof as well as information. They are generally strong communicators and are not easy to convince.

Topics They Care About

AI in the Workforce
He has published on how AI can improve work relationships and recently participated in a Deloitte AI Symposium, showing a focus on AI's impact on human capital.
Organizational Design
A core theme of his career, he helps companies build effective organization structures and has published on the evolution from hierarchies to networks of teams.
Future of Gaming
As the leader of Deloitte's Human Capital Gaming sector, he is actively involved in the intersection of workforce strategies and the interactive gaming industry.

Media Appearances

An Interview with Deloitte's Don Miller. Featured in Whirling Chief

See Now

Work History

5-2016
Managing Director at Deloitte
8-2015 - 5-2016
Director at Deloitte
8-2011 - 8-2015
Senior Manager at Deloitte
6-2005 - 8-2005
Intern: People & Organizational Change at Microsoft Corporation
6-2002 - 6-2004
Senior Consultant: Strategic, Financial & Economic Consulting – Litigation Services at Crawford & Winiarski

Education

8-2004 - 5-2006
MBA from Michigan State University
2004 - 2006
M.B.A from Michigan State University - Eli Broad College of Business

More Information

Social Presence :

Prographics :

Exp : 18 Location : Kirkland, Washington, United States Job Level : Mid-senior Designation : Managing Director at Deloitte
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Insights For Selling To Don

During A Call Or A Meeting

DO's

  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming
  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."
  • Build rapport slwly without rushing, it will come handy to handle hard questions later

DONT's

  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one
  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Don’t brush off any concerns, take all questions seriously. They are easily deterred

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Don is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Don

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Don move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Don take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Don

Personality Compatibility


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