Donald Rich ☁ in

Donald Rich ☁

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Managing Partner | Chief Growth Officer at Guided Reach Solutions
📍 Parker, Colorado, United States

Donald is the Co-Founder and Chief Growth Officer at Guided Reach Solutions, leveraging over 20 years of experience in cloud solutions and on-premise architecture. An Amazon Connect specialist and former AWS Solutions Architect, he holds four AWS certifications. Colleagues describe him as dedicated, diligent, and possessing technical mastery.

There is no publicly available information regarding Donalds personal life or hobbies.

He has been nationally recognized for his project planning, program development, and technical solution implementations.

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Current Role
Managing Partner | Chief Growth Officer
Location
Parker, Colorado, United States
Personality Overview

How Donald shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Donald cares about

AI in Contact Centers
His recent posts emphasize the evolution towards AI agents and automated operations to meet rising service demands while staffing capacity remains a challenge.
Amazon Connect
As a specialist and evangelist, he is deeply invested in the platform's innovation, focusing on how new features can help teams scale smarter operations.
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Career

Work history

2-2025
Managing Partner | Chief Growth Officer
Guided Reach Solutions
7-2022 - 2-2025
Solutions Architect
Amazon Web Services (AWS)
6-2020 - 9-2022
Collaboration Specialist
Amazon Web Services (AWS)
5-2019 - 6-2020
Cloud Infrastructure Architect
Amazon Web Services (AWS)
5-2016 - 5-2019
Master Platform Engineer, Manager - Network Voice
Capital One
In the press

Media appearances

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Education

Donald has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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