Donna Nichols

Critic
DISC Type : C

Human Resources Manager at Lancaster Area Sewer Authority

Lancaster, Pennsylvania, United States

Overview

Donna Nichols is a Human Resources Director with over 20 years of experience in the government, transportation, and manufacturing sectors. Holding an SPHR certification and a BA from Immaculata University, she is an expert in labor relations, benefits management, and HRIS implementations. Colleagues describe her as outstanding, knowledgeable, and supportive.



She has presented on complex topics like HRIS implementation and county employee health benefit changes.

Personality Overview

Objective Thinker

ROI Driven

Information Seeker

They like to take decisions independently and do not seek others' support often.  They prefer to analyze logically and value objective facts over emotions. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

HR in Government
Has extensive experience leading HR for county and state government entities, including Cecil County Government and the Maryland Transit Administration.
Benefits Management
Oversaw self-insured benefits, retirement plans, and workers' compensation for 700+ employees in a previous government role.
Labor Relations
Her experience includes collective bargaining, managing grievances, and overseeing relationships with multiple unions in roles supporting up to 3, 300 employees.

Media Appearances

Staff | Lancaster Area Sewer Authority. Featured in Lancaster Area Sewer Authority (Official Website)

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Donna Nichols | Lancaster Area Sewer Authority. Featured in Lancaster Area Sewer Authority (official website)

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Work History

4-2023
Human Resources Manager at Lancaster Area Sewer Authority
2017 - 2023
Human Resources Director at Dann Marine Towing
2017 - 2017
Deputy Director Human Resources at Maryland Transit Administration
2001 - 2016
Director - Human Resources at Cecil County Government

Education

BA from Immaculata University

More Information

Social Presence :

Prographics :

Exp : 25 Location : Lancaster, Pennsylvania, United States Job Level : Middle Designation : Human Resources Manager at Lancaster Area Sewer Authority
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Insights For Selling To Donna

During A Call Or A Meeting

DO's

  • Be formal and objective, they will appreciate it more
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Tell them what ROI they can expect

DONT's

  • Do not use very emotional or colorful language
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Donna is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Donna

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Donna move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Donna take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Donna

Personality Compatibility


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