Doug Palmer

Enthusiast
DISC Type : i

Telecommunications Engineer at Jackson

United States

Overview

Doug is an experienced Telecommunications Engineer at Jackson, specializing in supporting the financial services industry. His expertise includes Avaya, Cisco, and Nice Engage products for contact centers and system deployment. He holds an Associates degree from Washtenaw Community College.

Based on his interests, Doug appears to follow major technology and entertainment corporations like Google and The Walt Disney Company. This suggests a fascination with large-scale innovation and its application in different industries.

Unique fact: Doug began his career as a surface grinding machinist before successfully transitioning into IT and telecommunications.

Personality Overview

Amiable & Agreeable

Consensus Focused

Non-Confrontational

They prefer to build relationships rather than staying totally transactional.  They agree with others often, so exercise caution when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Contact Center Tech
Manages and maintains key contact center platforms, including Cisco Call Manager, Avaya Aura CM, and Nice Engage recording systems.
Telecom Systems
Has a long history of managing on-premise telecommunications infrastructure, including project management for system design and builds.
Financial Services IT
[Predicted] His career has been focused within the financial services industry, indicating a deep understanding of its unique technological needs and challenges.

Media Appearances

Doug has no verified media appearances

Work History

10-2024
Telecommunications Engineer at Jackson
12-2019 - 9-2024
Sr. Systems Engineer at Tech Mahindra
8-2002 - 11-2019
Telecom Analyst at Jackson National Life
7-1985 - 4-2002
Network Admin/Telecom Analyst at Air Gage Company

Education

5-1985 - 5-1992
Associate's degree from Washtenaw Community College
1985 - 5-1992
Associate's degree from Washtenaw Community College

More Information

Social Presence :

Prographics :

Exp : 39 Location : United States Job Level : Mid-senior Designation : Telecommunications Engineer at Jackson
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Insights For Selling To Doug

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Ask them how their day is going or exchange some other pleasantries
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Avoid overloading them with too much information
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Doug is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Doug

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Doug move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Doug take some risk or not?

  • They can take some low-probability risks if needed.

You And Doug

Personality Compatibility


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