Doug Palmer in

Doug Palmer

Enthusiast · DISC type i
Telecommunications Engineer at Jackson
📍 United States

Doug is an experienced Telecommunications Engineer at Jackson, specializing in supporting the financial services industry. His expertise includes Avaya, Cisco, and Nice Engage products for contact centers and system deployment. He holds an Associates degree from Washtenaw Community College.

Based on his interests, Doug appears to follow major technology and entertainment corporations like Google and The Walt Disney Company. This suggests a fascination with large-scale innovation and its application in different industries.

Unique fact: Doug began his career as a surface grinding machinist before successfully transitioning into IT and telecommunications.

Read the full overview →
Experience
39 Years
Current Role
Telecommunications Engineer
Job Level
Mid-senior
Location
United States
Personality Overview

How Doug shows up

Amiable & Agreeable
Consensus Focused
Non-Confrontational

They prefer to build relationships rather than staying totally transactional. They agree with others often, so exercise caution when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Priorities

Topics Doug cares about

Contact Center Tech
Manages and maintains key contact center platforms, including Cisco Call Manager, Avaya Aura CM, and Nice Engage recording systems.
Telecom Systems
Has a long history of managing on-premise telecommunications infrastructure, including project management for system design and builds.
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Career

Work history

10-2024
Telecommunications Engineer
Jackson
12-2019 - 9-2024
Sr. Systems Engineer
Tech Mahindra
8-2002 - 11-2019
Telecom Analyst
Jackson National Life
7-1985 - 4-2002
Network Admin/Telecom Analyst
Air Gage Company
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
5-1985 - 5-1992
Associate's degree
Washtenaw Community College
1985 - 5-1992
Associate's degree
Washtenaw Community College
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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