Douglas S.

Inquirer
DISC Type : cd

Regional Sales Manager at Southwest Airlines

San Francisco Bay Area, United States

Overview

Douglas is a results-driven Regional Sales Manager at Southwest Airlines with a career spanning several major international carriers, including Cathay Pacific and British Airways. He is a certified Corporate Travel Administrator focused on strategic growth and customer engagement in the airline industry.

He is a supportive colleague who values leadership qualities like listening, focus, and humor. Douglas also shows a keen interest in industry-wide issues such as sustainability in air travel and is an enthusiastic fan of rock and roll music.

He is a passionate advocate for rock and roll music.

Personality Overview

Judgemental

Hard To Convince

Upfront

They can be nudged to make faster decisions by offering what they value.  They don’t always try to control the conversation but neither do they like yielding it fully. They care equally about the product and its potential impact.

Topics They Care About

Sustainable Aviation
Expressed admiration for a colleague's work in making air travel more sustainable, showing an interest in the industry's environmental impact.
Corporate Travel
Holds a Corporate Travel Administrator Certificate and actively supports leaders within the Global Business Travel Association (GBTA).
Airline Sales
[Predicted] His entire career has been dedicated to sales and account management roles for the world's largest airlines, focusing on driving business growth.

Media Appearances

Douglas has no verified media appearances

Work History

10-2022
Regional Sales Manager at Southwest Airlines
3-2020 - 2-2023
Global Account Manager at Southwest Airlines
12-2015 - 3-2020
Global Account Manager at Cathay Pacific Airways
11-2012 - 11-2015
Account Manager at British Airways
10-2009 - 11-2012
Account Executive at Japan Airlines

Education

2004 - 2006
MA from Ritsumeikan Asia Pacific University
1996 - 2000
Bachelor from Washburn University

More Information

Social Presence :

Prographics :

Exp : 19 Location : San Francisco Bay Area, United States Job Level : Middle Designation : Regional Sales Manager at Southwest Airlines
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Insights For Selling To Douglas

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Get to the point quickly instead of spending too much time on pleasantries
  • Tell them that you are there to help them create visible impact within their organization

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Avoid long winding pitches, stay objective
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Douglas is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Douglas

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Douglas move?

  • Their decision making speed is somewhere in the middle.
  • Can Douglas take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Douglas

Personality Compatibility


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