Melissa Rix, GLP, CLSSYB in

Melissa Rix, GLP, CLSSYB

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Manager, Field Sales | Heartland at Southwest Airlines
📍 Greater Chicago Area, United States

Melissa Rix is a Manager of Field Sales at Southwest Business with over 20 years of experience. She leads a team across the Midwest, focusing on revenue growth, strategic planning, and customer relationships. A certified Global Leadership Professional from The Wharton School, colleagues describe her as professional, dedicated, and positive.

Melissa is passionate about creating meaningful partnerships and driving value for customers. This extends to her role as Co-Chair of the Sustainability Champion Team for Southwest Business, reflecting a deep commitment to innovative and responsible business practices that positively impact the industry and community.

Unique fact: Melissa previously served as the 1st Vice President for the Chicago Business Travel Association, the largest local chapter of the Global Business Travel Association.

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Experience
15 Years
Current Role
Manager, Field Sales | Heartland
Job Level
Middle
Location
Greater Chicago Area, United States
Personality Overview

How Melissa shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Melissa cares about

Servant Leadership
Melissa self-identifies as a "Servant Leader" in her professional headline and focuses on inspiring and empowering her sales team at Southwest Business.
Corporate Sustainability
She serves as the Co-Chair of the Sustainability Champion Team for Southwest Business and was previously on a sustainability task force, indicating a strong professional focus.
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Career

Work history

8-2022
Manager, Field Sales | Heartland
Southwest Airlines
7-2019 - 10-2022
Global Account Manager
Southwest Airlines
6-2017 - 7-2019
National Account Manager, Midwest
Southwest Airlines
4-2013 - 6-2017
Account Director, Business Travel
Marriott International- Westin Michigan Avenue (Formerly Starwood Hotels and Resorts)
11-2012 - 12-2016
1st Vice President
Chicago Business Travel Association
In the press

Media appearances

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Education
2001 - 2006
Bachelor of Arts
Michigan State University
2013 - 2013
GBTA Academy - Global Leadership Professional
The Wharton School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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