Dr. Cynthia Garza DNP, RN, CNOR

Examiner
DISC Type : cs

Director of Clinical Operations & Surgical Services at Medical City Healthcare

Dallas-Fort Worth Metroplex, United States

Overview

As Director of Clinical Operations & Surgical Services, Dr. Garza brings a proven record of managerial acumen, backed by a Doctorate of Nursing Practice from Texas Tech University Health Sciences Center. She excels at launching new hospital service lines, having driven a 67% increase in surgical procedures and achieved an impressive 92% staff retention rate.

Dr. Garza is a committed advocate for patient safety and quality improvement. She has presented at national leadership summits and emphasizes clear, transparent communication across multidisciplinary teams to ensure the highest standards of care.

She will be a speaker at the AORN Leadership Summit in Boston in 2025.

Personality Overview

Overcautious

Process Oriented

Tough To Convince

The only way to convince them is by showing them examples and ample proof.  Being observant comes to them naturally. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Topics They Care About

Surgical Services Growth
Spearheaded the launch of new surgical and endoscopy services at a new hospital, resulting in a 67% surge in surgical procedures.
Staff Retention
Successfully maintains a supportive work environment and provides ongoing training, achieving an impressive 92% staff retention rate and over 85% employee satisfaction.
Patient Safety
Actively posts about prioritizing patient advocacy during surgical interventions to ensure safe and therapeutic outcomes for anesthetized patients.

Media Appearances

Dr. has no verified media appearances

Work History

7-2024
Director of Clinical Operations & Surgical Services at Medical City Healthcare
3-2020 - 7-2024
Director Of Surgical Services and Endoscopic Services at AdventHealth
1-2019 - 3-2020
Director Of Patient Care Services at USMD Health System
4-2017 - 3-2020
Registered Nurse at USMD Health System
2-2010 - 6-2016
Service Coordinator of Operating Room Services at UMC Health System

Education

5-2022 - 5-2024
Doctorate of Nursing Practice from Texas Tech University Health Sciences Center
2017 - 2019
Master's degree from The University of Texas at Arlington

More Information

Social Presence :

Prographics :

Exp : 14 Location : Dallas-Fort Worth Metroplex, United States Job Level : Mid-senior Designation : Director of Clinical Operations & Surgical Services at Medical City Healthcare
URL has been copied!

Insights For Selling To Dr. Cynthia

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dr. Cynthia is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Dr. Cynthia

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Dr. Cynthia move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Dr. Cynthia take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Dr. Cynthia

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.