Dustin Ames

Critic
DISC Type : C

Manager - Predictive Engineering and Digital Alliance at Delta Air Lines

Atlanta Metropolitan Area, United States

Overview

Dustin Ames is a Manager at Delta Air Lines, leading a team focused on implementing the airlines predictive engineering platform into its TechOps business practices. An aerospace engineer with both a B. S. and M. S. from the University of Illinois Urbana-Champaign, he previously spent seven years at GE Digital developing predictive analytics and seven years at FedEx Express developing aircraft modifications.

He developed and certified structural modifications for the installation of Head-Up Displays and Enhanced Flight Vision Systems on Boeing 767 and 777 aircraft while at FedEx Express.

Personality Overview

ROI Driven

Critic

Objective Thinker

They are quite likely to negotiate on pricing or other key terms.  They prefer to do logical analysis and value evidence over emotions. They enjoy working alone and do not rely on others very often.

Topics They Care About

Predictive Maintenance
His current role is centered on predictive engineering and he is focused on integrating predictive models and analytics into Delta's maintenance operations.
Digital Transformation
He shows a strong interest in streamlining digital operations in aerospace, demonstrated by his attendance at the Digital Transformation Summit.
Aviation MRO
He keeps current with the Maintenance, Repair, and Overhaul community, having registered for MRO Americas, the industry's largest event.

Media Appearances

Dustin has no verified media appearances

Work History

8-2021
Manager - Predictive Engineering and Digital Alliance at Delta Air Lines
4-2018 - 8-2021
Services Director, APM Implementations at GE Aviation
9-2014 - 4-2018
Program Manager, Aviation, APM Practice at GE Digital
8-2014 - 9-2014
Project Engineer at FedEx Express
3-2012 - 7-2014
Senior Aircraft Engineer at FedEx Express

Education

2005 - 2006
M.S. from University of Illinois Urbana-Champaign
2000 - 2005
B.S. from University of Illinois Urbana-Champaign

More Information

Social Presence :

Prographics :

Exp : 16 Location : Atlanta Metropolitan Area, United States Job Level : Middle Designation : Manager - Predictive Engineering and Digital Alliance at Delta Air Lines
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Insights For Selling To Dustin

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Make extra effort to not seem pushy or confrontational
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dustin is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Dustin

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Dustin move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Dustin take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Dustin

Personality Compatibility


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