Dylan Coyne

Observer
DISC Type : ic

Founder at updoc

Sydney, New South Wales, Australia

Overview

Dylan Coyne is the co-founder of Updoc, Australias leading telehealth platform, and a Forbes 30 Under 30 honoree. With a background in product and engineering at Uber and WiseTech, he leads Updocs mission to make healthcare accessible, having connected over a million patients with practitioners since 2021. He holds a degree from the University of Technology Sydney.

He is passionate about leveraging new technology to solve real-world challenges, particularly in healthcare. Dylan is driven to build high-performing, autonomous teams and has spoken publicly about how Australian tech companies are scaling by utilizing AI. His leadership style focuses on empowering his team to make impactful decisions.

Updocs creation was inspired by his personal experience after a bike accident, where difficulty in getting a timely X-ray referral highlighted major gaps in healthcare access.

Personality Overview

Example Seeker

Assertive

Value Driven

They are generally strong communicators and are not easy to convince.  They often ask many questions and rely heavily on information and documentation. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Healthcare Accessibility
Founded Updoc to solve challenges with healthcare access, driven by a personal experience and the goal of connecting patients to doctors in minutes, not weeks.
Scaling Health Tech
Passionate about scaling health tech ventures, having secured $20M in funding to grow Updoc and expand its product roadmap and international presence.
AI in Healthcare
An advocate for using AI to improve healthcare, he has spoken at summits about leveraging this technology to enhance patient care and scale operations at Updoc.

Media Appearances

Dylan has no verified media appearances

Work History

3-2021
Founder at updoc
4-2019 - 11-2024
Founder at Jot
10-2018 - 10-2019
Senior Product Manager at Hey You App
4-2018 - 10-2018
Product Manager at Freelancer.com
4-2017 - 4-2018
Product Operations, APAC at Uber

Education

2014 - 2016
Bachelor of Information Technology (Co-Op Program) from University of Technology Sydney
2017 - 2018
Uber - HBX Live Executive Education from Harvard Business School Online

More Information

Social Presence :

Prographics :

Exp : 8 Location : Sydney, New South Wales, Australia Job Level : Leadership Designation : Founder at updoc
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Insights For Selling To Dylan

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Persuade objectively how your product will help them achieve their goals
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dylan is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Dylan

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Dylan move?

  • They like to analyze well and then make their decisions.
  • Can Dylan take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Dylan

Personality Compatibility


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