Ebru Semizer is the Head of Customer Experience for After Sales at Mercedes-Benz Caminhões e Ônibus. Her expertise lies in data-driven marketing, leveraging AI and Machine Learning for strategic growth. With an AI education from MIT, she has held multiple leadership roles within the company. People who have worked with her describe her as intelligent, dedicated, and a strong leader.
Originally from Turkey, Ebru is a passionate advocate for female empowerment. She co-founded "A Voz Delas, " an initiative to support women in the transportation industry, and mentors female leaders in the FIESP "ELAS na Indústria" program. She is also a co-author of "ENSEMBLE, " a book featuring stories from 139 women worldwide.
At 26, she moved to Brazil for work without speaking any Portuguese and successfully implemented administrative efficiency improvements.
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