Ebru Semizer in

Ebru Semizer

Sharpshooter · DISC type CD
Diretora de marketing at Hyundai Motor Company
📍 São Paulo, São Paulo, Brazil

Ebru Semizer is the Head of Customer Experience for After Sales at Mercedes-Benz Caminhões e Ônibus. Her expertise lies in data-driven marketing, leveraging AI and Machine Learning for strategic growth. With an AI education from MIT, she has held multiple leadership roles within the company. People who have worked with her describe her as intelligent, dedicated, and a strong leader.

Originally from Turkey, Ebru is a passionate advocate for female empowerment. She co-founded "A Voz Delas, " an initiative to support women in the transportation industry, and mentors female leaders in the FIESP "ELAS na Indústria" program. She is also a co-author of "ENSEMBLE, " a book featuring stories from 139 women worldwide.

At 26, she moved to Brazil for work without speaking any Portuguese and successfully implemented administrative efficiency improvements.

Read the full overview →
Experience
16 Years
Current Role
Diretora de marketing
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Ebru shows up

Fast But Analytical
Precise But Practical
Thorough Evaluator

They respond well to strong and respectful communication. They are not always relationship oriented. They like to move fast and expect the same from others.

Priorities

Topics Ebru cares about

Female Empowerment
Co-founded 'A Voz Delas' to support women in logistics and mentors female leaders through the FIESP 'ELAS na Indústria' program.
Customer Experience
Her current role focuses on optimizing the customer journey for after-sales parts and services, ensuring availability and minimizing costs.
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Career

Work history

10-2025
Diretora de marketing
Hyundai Motor Company
7-2023 - 10-2025
Head of Customer Experience - After Sales Parts and Services
Mercedes-Benz Caminhões e Ônibus
5-2016 - 6-2023
Head of Marketing Communications
Mercedes-Benz Caminhões e Ônibus
12-2014 - 5-2016
Head of Market Intelligence and Sales Projects
Mercedes-Benz Caminhões e Ônibus
5-2007 - 6-2010
Sales and Marketing Representative - Truck Exports
Mercedes-Benz Türk A.Ş.
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1-2024 - 7-2025
Artificial Intelligence
Massachusetts Institute of Technology
2016 - 2018
MBA Executive International
FIA Business School
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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