Ed Buck

Captain
DISC Type : DS

Retired at Courtesy Chrysler Dodge Jeep Ram

Grand Rapids, Michigan, United States

Overview

Ed Buck is the General Manager at Courtesy Chrysler Dodge Jeep Ram, with a history of roles including General Sales Manager and Finance Director. Colleagues describe him as a proficient and empowering leader who trusts his team to perform without micromanagement, fostering a dynamic and customer-focused environment.

His dealership is a recipient of the prestigious "Customer First Award For Excellence" from FCA and J. D. Power, an achievement he credits to his entire team.

Personality Overview

Dynamic But Sincere

Decisive But Calm

Long-Term Thinker

They are very professional in their approach and can weigh multiple perspectives together.  They exhibit a rare combination of being result-oriented but patient at the same time. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Customer Excellence
His dealership has earned the "Customer First Award For Excellence" from FCA and J. D. Power, a point of significant pride he has shared publicly.
Team Empowerment
Recommendations highlight his management style of giving his team the latitude to get their job done without micromanaging, building trust and effectiveness.
Business Integrity
He publicly shares posts about the importance of integrity in business, indicating it is a core professional value.

Media Appearances

Ed has no verified media appearances

Work History

8-2024
Retired at Courtesy Chrysler Dodge Jeep Ram
2005
General Manager at Courtesy Chrysler Dodge Jeep Ram
2002 - 2004
Finance Director at Grand Auto Family
8-1984 - 8-2000
General Sales Manager at Courtesy Chrysler Dodge Jeep Ram

Education

Ed has no verified education history

More Information

Social Presence :

Prographics :

Exp : 40 Location : Grand Rapids, Michigan, United States Job Level : Senior Designation : Retired at Courtesy Chrysler Dodge Jeep Ram
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Insights For Selling To Ed

During A Call Or A Meeting

DO's

  • Use phrases like 'your team deserves', 'best in class' etc.
  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Come across as a trustworthy professional and be respectful, they usually know their game

DONT's

  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Avoid putting conscious effort into relationship-building

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ed is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Ed

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Ed move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Ed take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Ed

Personality Compatibility


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