Tracey Edwards

Observer
DISC Type : ci

General Manager, Security GRC & Advisory Services at nbn® Australia

Melbourne, Victoria, Australia

Overview

Tracey is the General Manager of Security GRC at nbn Australia, leading national governance, risk, and compliance strategies. With over 25 years of experience at firms like Australia Post and NAB, she is a board director at AISA and recognized as a trusted leader. People describe her as professional and highly organised.

She is deeply committed to fostering talent and building an inclusive workforce. Passionate about diversity, she champions neurodiversity in the workplace and actively engages in mentoring and educational contributions to inspire the next generation of technology professionals.

Unique fact: Tracey established a neurodiversity program in a previous senior security role at NAB.

Personality Overview

Curious

Example Seeker

Assertive

They often ask many questions and rely heavily on information and documentation.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Cyber Resilience
A frequent speaker at cyber resilience summits, she participates in panels discussing how to align business priorities with board and regulatory expectations.
Board-level Communication
Focuses on translating complex technical cyber risk into business language that boards and non-technical managers can understand and act upon.
Neurodiversity Advocacy
A finalist for the "Neurodivergent Champion" award, she established a neurodiversity program at a previous company to support an inclusive workforce.

Media Appearances

Tracey has no verified media appearances

Work History

1-2024
General Manager, Security GRC & Advisory Services at nbn® Australia
11-2021 - 1-2024
Head of Tech & Cyber GRC at Australia Post
9-2020 - 11-2021
Director, Security Services at MLC Australia
11-2010 - 9-2020
Head of Security Services Engagement at NAB
7-2005 - 10-2010
Service Delivery Manager at Fujitsu Australia

Education

Bach Educ from Deakin University

More Information

Social Presence :

Prographics :

Exp : 32 Location : Melbourne, Victoria, Australia Job Level : Senior Designation : General Manager, Security GRC & Advisory Services at nbn® Australia
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Insights For Selling To Tracey

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Build rapport, it will come handy to handle hard questions later
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tracey is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Tracey

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Tracey move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Tracey take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Tracey

Personality Compatibility


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