Ed Fricker in

Ed Fricker

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Director of Engineering at Smile ID
📍 Bristol, England, United Kingdom

Ed Fricker is an agile software engineer and leader, currently serving as Director of Engineering at Smile ID. He specializes in DevOps, scaling infrastructure, and process efficiency, with notable achievements in leading complex technical projects and securing compliance certifications. Colleagues describe him as talented, articulate, enthusiastic, and professional.

Passionate about remote work and making a positive impact, Ed actively drives recruiting and People Ops initiatives. His interests include leveraging technology for global inclusion, demonstrated by Smile IDs work in Africa. He also engages with the tech community by participating in podcasts.

Unique fact: Ed holds a patent for "Machine Assisted Troubleshooting of a Customer Support Issue, " reflecting his expertise in creating innovative technical solutions.

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Experience
10 Years
Current Role
Director of Engineering
Job Level
Mid-senior
Location
Bristol, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Ed cares about

Digital Identity
Leads engineering at Smile ID, focusing on secure digital identity across Africa, highlighted by a recent partnership with Mastercard to expand inclusion and fight fraud.
Scaling Infrastructure
He envisioned and implemented a multi-region tech stack refactor to reduce latency 5x and has extensive experience with PaaS, Docker, and multi-cloud platforms.
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Career

Work history

8-2024
Director of Engineering
Smile ID
4-2024 - 8-2024
Director of Platform Engineering
Smile ID
4-2022 - 3-2024
Senior DevOps Engineer
Smile ID
3-2015
Director
Software Communications
8-2019 - 4-2022
Principal Software Engineer
Convox
In the press

Media appearances

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Education
2000 - 2003
Associate Degree
University of Southampton
1995 - 2000
Education details unavailable
Shaftesbury
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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