Edward Smith

Observer
DISC Type : ic

Business Application Analyst at Emanuel School

Greater Sydney Area, Australia

Overview

Edward is a Business Application Analyst at Emanuel School, specializing in implementing core services and refining processes for efficiency. With a Masters in Information Technology and an ITIL 4 Foundation certification, he has a strong background in ICT support, previously serving as a frontline technician for the school.

Personality Overview

Curious

Value Driven

Assertive

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Process Improvement
His current role focuses on improving and refining workflows to ensure they are efficient and well-supported by documentation.
IT Service Management
He holds an ITIL 4 Foundation certification, indicating a professional interest in frameworks for effective IT service delivery.
Educational Technology
His career has centered on applying technology within educational environments, from support officer to his current analyst role at a school.

Media Appearances

Edward has no verified media appearances

Work History

6-2022
Business Application Analyst at Emanuel School
5-2019 - 7-2022
ICT Support Technician at Emanuel School
1-2018 - 4-2019
Store Technician at Telstra
2-2017 - 12-2017
School Learning Support Officer at Woollahra Public School
6-2013 - 11-2016
Educator at Helping Hands Network

Education

1-2016 - 6-2024
Master of Information Technology (Interactive Media) from University of Technology Sydney
2013 - 2015
Bachelor of Creative Arts (3D Animation) from JMC Academy

More Information

Social Presence :

Prographics :

Exp : 12 Location : Greater Sydney Area, Australia Job Level : Middle Designation : Business Application Analyst at Emanuel School
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Insights For Selling To Edward

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Invite them for a social do but don’t rely solely on the relationship
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Edward is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Edward

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Edward move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Edward take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Edward

Personality Compatibility


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