Elaine Lau

Observer
DISC Type : ic

Senior Manager, IT Support at Interfor

Burnaby, British Columbia, Canada

Overview

Elaine has no verified overview

Personality Overview

Value Driven

Curious

Assertive

They are generally strong communicators and are not easy to convince.  They ask a lot of questions and rely heavily on information and collaterals. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Elaine has no verified topics they care about

Media Appearances

Elaine has no verified media appearances

Work History

8-2025
Senior Manager, IT Support at Interfor
8-2024 - 8-2025
IT Support Manager (Service Desk, Remote Support & Application Support) at Interfor
9-2022 - 8-2024
Manager, IT Application Support at Interfor
1-2000 - 3-2020
Piano Instructor at Elaine Lau Private Music Studio
12-2013 - 4-2018
Account Representative, Account Management at Broadridge

Education

2003 - 2007
Bachelor's Degree from The University of British Columbia

More Information

Social Presence :

Prographics :

Exp : 21 Location : Burnaby, British Columbia, Canada Job Level : Middle Designation : Senior Manager, IT Support at Interfor
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Insights For Selling To Elaine

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Be prepared for a lot of questions, answer them objectively
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Avoid making offhand commitments
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Elaine is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Elaine

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Elaine move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Elaine take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Elaine

Personality Compatibility


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