Elaine Marangoni de Faria in

Elaine Marangoni de Faria

Critic · DISC type C
Diretora Comercial e Relacionamento at Teleperformance
📍 São Paulo, São Paulo, Brazil

Elaine Marangoni de Faria is a Commercial and Relationship Director at Teleperformance with a career spanning over two decades in the BPO sector, including senior roles at Liq and Atento. She specializes in hunting for new business, managing strategic accounts, and ensuring high standards of delivery, backed by a degree from UNISA.

Elaine shows a keen interest in major players in the e-commerce, consumer goods, and financial sectors. Her public engagement suggests she follows market trends and celebrates the success of innovative companies in the digital retail space, such as Mercado Livre.

She has a long and dedicated history in the BPO industry, having worked at Atento for nearly 18 years before moving into other senior roles.

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Experience
29 Years
Current Role
Diretora Comercial e Relacionamento
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Elaine shows up

Information Seeker
Negotiator
Precise

They choose to analyze logically and value facts to emotions. Unless the value is proven by data, they are unlikely to value fancy features. It is very likely that they will negotiate pricing or other important terms.

Priorities

Topics Elaine cares about

Strategic Account Growth
Her career has focused on managing strategic accounts, mapping opportunities, and developing new business with major clients like Santander and TIM.
High-Standard Service Delivery
Emphasizes a commitment to "Alta Qualidade" and high standards for SLAs and KPIs as a key differentiator in her professional approach.
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Career

Work history

6-2021
Diretora Comercial e Relacionamento
Teleperformance
10-2018
Gerente de Relacionamento
Teleperformance
10-2018
Gerente de Relacionamento Sr na Teleperformance
Teleperformance
3-2017 - 9-2018
Gerente sênior
Liq
8-1999 - 1-2017
Superintendente Comercial
Atento
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1996 - 1999
Graduação
UNISA
2004 - 2006
Tecnólogo
Faculdades Magister
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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