Elena Ventura

Questioner
DISC Type : c

Customer Experience Manager at CaixaBank Payments & Consumer

Greater Barcelona Metropolitan Area, Spain

Overview

Elena has no verified overview

Personality Overview

Price-Sensitive

Not Easily Convinced

Value Seeker

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Elena has no verified topics they care about

Media Appearances

Elena has no verified media appearances

Work History

9-2020
Customer Experience Manager at CaixaBank Payments & Consumer
3-2019 - 8-2020
Marketing Director at Nanimarquina
3-2016 - 3-2019
Marketing Intelligence Manager at Ricoh España
11-2011 - 2-2016
Marketing Intelligence Manager at Pronovias
2-2004 - 11-2011
Quantitative Research Director Synovate Barcelona at Synovate IPSOS

Education

2017 - 2017
Programa Alta Dirección en Digital Business from The Valley Business & Tech School
2007 - 2007
Course from Escola ART

More Information

Social Presence :

Prographics :

Exp : 21 Location : Greater Barcelona Metropolitan Area, Spain Job Level : Middle Designation : Customer Experience Manager at CaixaBank Payments & Consumer
URL has been copied!

Insights For Selling To Elena

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Share as much information as possible regarding your product
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Elena is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Elena

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Elena move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Elena take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Elena

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.