Eliot is an independent brand and customer experience (CX) strategy consultant with a proven track record across financial services, retail, and healthcare. He helps ambitious brands grow by bridging customer insights with creative innovation to deliver impactful transformations. Eliot is a graduate of the University of Plymouth.
Based in Norwich, Eliot appears to be an active member of the local professional community, showing an interest in attending and promoting local strategy meet-ups. He values collaboration and connecting with other experts in his field in both formal and informal settings.
Unique fact: Eliot founded and built a comprehensive customer experience consultancy practice, Ethology, from the ground up.
Read the full overview →They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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