Elisabeth Diaz

Wildcard
DISC Type : cis

Senior Manager Customer Operations at Greenlight

Chicago, Illinois, United States

Overview

Elisabeth has no verified overview

Personality Overview

Requires Proof

Curious But Skeptical

ROI Driven

They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell They are often friendly and nice, but can sometimes suprise you with their piercing questions

Topics They Care About

Elisabeth has no verified topics they care about

Media Appearances

Elisabeth has no verified media appearances

Work History

5-2025
Senior Manager Customer Operations at Greenlight
12-2017 - 8-2024
Senior Manager, Customer Solutions at PayPal
5-2015 - 11-2017
Vendor Manager at Instacart
12-2013 - 4-2015
Member Experience Assistant Manager at Trunk Club
5-2006 - 12-2013
Sales Assistant Manager at Nordstrom

Education

Bachelor of Arts - BA from Columbia College Chicago

More Information

Social Presence :

Prographics :

Exp : 19 Location : Chicago, Illinois, United States Job Level : Middle Designation : Senior Manager Customer Operations at Greenlight
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Insights For Selling To Elisabeth

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Persuade objectively how your product will help them achieve their goals
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Don't ask them to move fast, let them take their time and digest all the information
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Avoid winging it with them particularly, answer a question only if you know the answer well

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Elisabeth is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Elisabeth

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Elisabeth move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Elisabeth take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Elisabeth

Personality Compatibility


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