Ella McTighe in

Ella McTighe

Director of Customer Happiness at Bombas
📍 New York, New York, United States

Ella McTighe has built her career at Bombas, progressing through multiple roles to become the Director of Customer Happiness. Her journey showcases a deep commitment to customer experience and internal team development. She holds a Bachelors Degree from Occidental College, where she organized events to improve alumni engagement.

Her entire professional tenure at a single, mission-driven company highlights her dedication and expertise in fostering brand loyalty.

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Experience
13 Years
Current Role
Director of Customer Happiness
Job Level
Mid-senior
Location
New York, New York, United States
Personality Overview
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Priorities

Topics Ella cares about

Customer Happiness
Her entire career at Bombas has been within the Customer Happiness department, rising from an associate to the Director.
Team Development
Has been promoted multiple times and frequently posts about hiring new associates, indicating a focus on building and leading her team.
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Career

Work history

3-2024
Director of Customer Happiness
Bombas
9-2022 - 3-2024
Senior Manager Customer Happiness
Bombas
10-2019 - 9-2022
Customer Service Manager- internal communications
Bombas
5-2019 - 10-2019
Senior Customer Happiness Associate-Internal Communications
Bombas
12-2018 - 5-2019
Senior Customer Happiness Associate
Bombas
In the press

Media appearances

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Education
2012 - 2016
Bachelor’s Degree
Occidental College
Social presence
in

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