Ella McTighe has built her career at Bombas, progressing through multiple roles to become the Director of Customer Happiness. Her journey showcases a deep commitment to customer experience and internal team development. She holds a Bachelors Degree from Occidental College, where she organized events to improve alumni engagement.
Her entire professional tenure at a single, mission-driven company highlights her dedication and expertise in fostering brand loyalty.
Ella McTighe
Director of Customer Happiness at Bombas
New York, New York, United States
Overview
Topics They Care About
Customer Happiness
Her entire career at Bombas has been within the Customer Happiness department, rising from an associate to the Director.
Team Development
Has been promoted multiple times and frequently posts about hiring new associates, indicating a focus on building and leading her team.
Internal Communications
Several of her previous roles at Bombas specifically included a focus on internal communications, showing its importance in her work.
Media Appearances
Ella has no verified media appearances
Work History
3-2024
Director of Customer Happiness at Bombas
9-2022 - 3-2024
Senior Manager Customer Happiness at Bombas
10-2019 - 9-2022
Customer Service Manager- internal communications at Bombas
5-2019 - 10-2019
Senior Customer Happiness Associate-Internal Communications at Bombas
12-2018 - 5-2019
Senior Customer Happiness Associate at Bombas
11-2017 - 12-2018
Customer Happiness Associate at Bombas
7-2016 - 11-2017
Assistant Negotiator at Mindshare
5-2015 - 8-2015
Alumni Program Expansion Director at Occidental College
6-2013 - 1-2015
Customer Service Representative at Sturgis Bank & Trust Company
9-2010 - 6-2012
Youth Trustee at Sturgis Area Community Foundation
Education
2012 - 2016
Bachelor’s Degree from Occidental College
More Information
Social Presence :
Prographics :
Exp : 13
Location : New York, New York, United States
Job Level : Mid-senior
Designation : Director of Customer Happiness at Bombas
