Elton Latorre Miraveti in

Elton Latorre Miraveti

Commander · DISC type D
Gerente de Engenharia de Serviços de Pós-Vendas at BYD Brasil
📍 São Paulo, São Paulo, Brazil

Elton is a customer experience executive with over 18 years in the automotive sector at companies like BYD, SAIC, and Ford. He leads aftersales and service engineering initiatives across South America, specializing in customer journey improvement and digital transformation. Colleagues describe him as strategic, innovative, and action-oriented.

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Experience
8 Years
Current Role
Gerente de Engenharia de Serviços de Pós-Vendas
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Elton shows up

Risk-Taker
Decisive
Impact-Driven

They are very proud of what they do. They like to act fast and expect others to do the same. More than the product, they care about the effectiveness of the product.

Priorities

Topics Elton cares about

Automotive Innovation
Focuses on emerging technologies like electric and connected vehicles. He pioneered using Augmented Reality for remote technical support to dealers while at Ford.
Customer Experience
Believes that a positive employee experience directly translates to a better customer experience, a core philosophy he applies to his leadership and strategic planning.
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Career

Work history

11-2025
Gerente de Engenharia de Serviços de Pós-Vendas
BYD Brasil
9-2025 - 10-2025
Aftersales Technical Manager & Vehicle Homologation
SAIC Motor
2-2021 - 2-2025
South America Service Engineering & Operations Manager
Ford Brasil
5-2019 - 2-2021
South America Customer Experience Business Operations Supervisor
Ford Brasil
4-2018 - 4-2019
South America Emerging Technologies Supervisor to Ford Customer Service Division
Ford Brasil
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2-2001 - 12-2006
Bachelor
Universidade Presbiteriana Mackenzie
1-1997 - 12-2000
Tecnico
Instituto Federal de Educação, Ciência e Tecnologia de São Paulo - IFSP
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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