Emanuele Zorzetto in

Emanuele Zorzetto

Examiner · DISC type cs
Director of Business Development Italy Group at Teleperformance
📍 Milan, Lombardy, Italy

Emanuele Zorzetto is the Business Development Director at Teleperformance Italy, with over 20 years of experience in sales and outsourcing, focusing on Digital CRM. He holds an MBA from MIP Politecnico di Milano and is described by colleagues as a results-focused leader.

He is passionate about continuous learning and finds inspiration by listening to worldwide leaders discuss the future, leadership, and the human role in the new AI era.

He holds recent professional certifications in Generative AI and GPT-4, reflecting his focus on the new age of customer experience.

Read the full overview →
Experience
26 Years
Current Role
Director of Business Development Italy Group
Job Level
Mid-senior
Location
Milan, Lombardy, Italy
Personality Overview

How Emanuele shows up

Status Quo Seeker
Late Adopter
Tough To Convince

They are thorough and always follow a systematic approach. They do not like taking risks at all and go for proven options in the end. They tend to be clear about their needs and limitations and are unlikely to promise too much.

Priorities

Topics Emanuele cares about

Customer Experience (CX)
He is focused on the "new CX age" at Teleperformance and emphasizes the importance of empathy and trust in the brand-client relationship.
Generative AI
He holds recent certifications in GPT-4 and Generative AI and actively discusses the impact of the "AI era" on business and customer relations.
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Career

Work history

5-2023
Director of Business Development Italy Group
Teleperformance
1-2018 - 5-2023
Head of Telco Market
Assist Digital
2-2017 - 5-2023
Senior Account Business Unit Media&Utilities
Assist Digital
3-2016 - 1-2017
Key account manager senior
Comdata SpA
9-2007 - 1-2017
Key Account Manager, Business Unit Telecommunications
Comdata SpA
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2005 - 2007
MBA - Master Business Administration
MIP Politecnico di Milano
1992 - 1997
Laurea
Università degli Studi di Milano
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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