Emille S. in

Emille S.

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Customer Success Operations Director at DocuSign
📍 São Paulo, Brazil

Emille S. is a Customer Success Operations Director at DocuSign with a background in Computer Engineering from Escola Politécnica da USP. They have a history of leading customer-centric teams, focusing on process improvement, strategic planning, and expanding operations within the LATAM market.

Leading the strategic integration of Comprova. com into DocuSign after its 2014 acquisition, establishing the new Customer Success team in Brazil.

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Experience
22 Years
Current Role
Customer Success Operations Director
Job Level
Mid-senior
Location
São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Emille cares about

CS Operations
Manages Customer Success Operations, previously building and standardizing the entire CS organization for DocuSign in Brazil.
LATAM Expansion
Successfully led the landing and expansion of the Customer Success function for DocuSign in LATAM.
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Career

Work history

11-2020
Customer Success Operations Director
DocuSign
6-2019 - 10-2020
Director of Support Delivery
DocuSign
3-2014 - 5-2019
Customer Support and Professional Services Director
DocuSign
4-2012 - 2-2014
Operations Director
Comprova.com Informatica S.A.
3-2009 - 3-2012
Operations Manager
Comprova.com Informatica S.A.
In the press

Media appearances

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Education
1-1998 - 12-2022
Bachelor's degree in Computer Engineering
Escola Politécnica da USP
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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