Emily Keller in

Emily Keller

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Client Care Operations Analyst, Strategic Initiatives at Visa
📍 Atlanta, Georgia, United States

Emily is a Strategic Initiatives Operations Analyst at Visa, focusing on client care transformation. A graduate of the University of Cincinnati and Visas development program, she excels in data analysis, process improvement using AI, and driving strategic initiatives aligned with organizational goals.

Emily has a background in mentorship from her time as a peer career coach in university. She has also been recognized with the Cincinnatus Scholarship for her outstanding volunteer hours, showing a strong commitment to community service and helping others.

As part of a winning team project, she traveled to Visas London office to present a solution for challenges faced by Client Services in Europe.

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Experience
4 Years
Current Role
Client Care Operations Analyst, Strategic Initiatives
Job Level
Junior
Location
Atlanta, Georgia, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Emily cares about

AI in Client Services
Her current role involves identifying and implementing digital and AI capabilities to improve processes within Visa's Client Care Program Management Office.
Strategic Program Management
She is responsible for the successful execution of transformation initiatives, including process improvements and enhancing the client experience on a global scale.
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Career

Work history

3-2025
Client Care Operations Analyst, Strategic Initiatives
Visa
8-2023 - 3-2025
Client Services Program Associate
Visa
8-2022 - 5-2023
Peer Career Coach
University of Cincinnati
6-2022 - 8-2022
Junior Executive Sales Intern
Paycom
12-2021 - 4-2022
Second Shift Night Operations Representative
Reliable Transportation Solutions
In the press

Media appearances

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Education
8-2020 - 4-2023
Bachelor of Science - BS
University of Cincinnati College of Arts and Sciences
8-2020 - 4-2023
Minor in Professional Sales
University of Cincinnati Carl H. Lindner College of Business
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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