Emily Michael

Questioner
DISC Type : c

Associate Director, Client Services – (National Market Research Team) at IQVIA

Greater Philadelphia, United States

Overview

Emily Michael is an Associate Director of Client Services at IQVIA with over a decade of experience supporting business decisions in the pharmaceutical and life sciences sectors. She specializes in market research, data analysis, and client relationship management, holding a Bachelors degree in Business Administration from West Chester University of Pennsylvania.

Emily focuses on professional development, having completed courses in improving executive presence and creating data-driven presentations. She has been recognized for her performance with multiple "Employee of the Month" awards in previous roles.

She has authored articles on digital marketing strategies for the pharmaceutical industry, exploring topics like publisher microsites and pre-roll advertising.

Personality Overview

Value Seeker

Not Easily Convinced

Cautious & Analytical

It is quite likely of them to ask for pricing or other concessions.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to analyze every situation thoroughly.


Topics They Care About

Pharma Marketing
Published articles on digital marketing tactics for pharma and previously managed media implementation for several pharmaceutical client accounts at CMI Media Group.
Market Research
Her career at IQVIA has progressed from Market Research Analyst to Associate Director, focusing on custom analysis and insights for clients.
Data-driven Storytelling
Holds a certification in "Data-Driven Presentations with Excel and PowerPoint, " indicating a focus on translating complex data into clear business insights.

Media Appearances

Emily has no verified media appearances

Work History

8-2025
Associate Director, Client Services – (National Market Research Team) at IQVIA
1-2023 - 8-2025
Subject Matter Expert, Global MIDAS (US-based Client Service Team) at IQVIA
9-2021 - 8-2025
Senior Market Research Analyst at IQVIA
2-2020 - 9-2021
Market Research Analyst at IQVIA
4-2019 - 2-2020
Media Supervisor at CMI Media Group

Education

2011 - 2015
Bachelor’s Degree from West Chester University of Pennsylvania
2011 - 2015
Bachelor of Business Administration - BBA from West Chester University of Pennsylvania

More Information

Social Presence :

Prographics :

Exp : 10 Location : Greater Philadelphia, United States Job Level : Mid-senior Designation : Associate Director, Client Services – (National Market Research Team) at IQVIA
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Insights For Selling To Emily

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Tell them that you will come back if you don’t have a good answer for a question
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Emily is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Emily

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Emily move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Emily take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Emily

Personality Compatibility


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