Emily Moe

Supporter
DISC Type : s

Rehabilitation Services Coordinator at Courage Kenny Rehabilitation Institute

Minneapolis, Minnesota, United States

Overview

Process-driven healthcare operations professional focused on enhancing the patient experience through improved systems and customer success. She leverages a unique background in cultural anthropology from the University of Iowa to inform her work in rehabilitation services and client support, with previous experience in technical recruiting and financial services.

Personality Overview

Slow To Decisions

Procedural

Thoughtful In Approach

Their decisions are defined by the possible value that they can bring to the organization.
  They get along well with all people. They are unlikely to become strong champions as they don't prefer pushing other people.

Topics They Care About

Patient Experience
Her stated professional goal is to improve the patient experience, combining her skills in operations and conflict resolution.
Healthcare Equity
Co-authored a publication on factors influencing healthcare utilization among Mixtec and Zapotec women in a farmworker community.
Process Improvement
Specializes in improving system processes to build stronger customer support and satisfaction within organizations.

Media Appearances

Emily has no verified media appearances

Work History

7-2022
Rehabilitation Services Coordinator at Courage Kenny Rehabilitation Institute
2-2022 - 8-2022
Delivery Driver at DoorDash
1-2022 - 3-2022
Technical Recruiter at York Solutions, LLC
8-2020 - 12-2021
Billing Coordinator at Fish & Richardson P.C.
6-2020 - 8-2020
Client Services Assistant at Fish & Richardson P.C.

Education

8-2013 - 8-2017
Bachelor of Science - BS from University of Iowa

More Information

Social Presence :

Prographics :

Exp : 5 Location : Minneapolis, Minnesota, United States Job Level : Junior Designation : Rehabilitation Services Coordinator at Courage Kenny Rehabilitation Institute
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Insights For Selling To Emily

During A Call Or A Meeting

DO's

  • If possible, connect them to existing customers
  • Use phrases like ‘others say that’, ‘zero risk in’, ‘seen proof of’ etc.
  • Talk about refund and cancellation policy if the need arises

DONT's

  • Don’t keep pushing them for a straight answer, just make your own conclusions
  • Avoid saying anything that sounds like a risky proposition
  • Don’t use phrases like ‘there might be’, ‘we haven’t yet’, ‘latest technology’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Emily is

  • Low risk, approval of other stakeholders and successful process-based evaluation are most important for them.
  • Will you ever get a clear answer from Emily

  • They don’t say no very often, and can take you around in circles sometimes.

Insights For Deal Planning

    How fast (or slow) will Emily move?

  • They do not like to rush, so they could be slow in making decisions.
  • Can Emily take some risk or not?

  • They rarely take risks and prefer making decisions supported by others.

You And Emily

Personality Compatibility


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