Emily Reese

Wildcard
DISC Type : sic

Senior Customer Success Manager at Fleetio

Greater Birmingham, Alabama Area, United States

Overview

Emily has no verified overview

Personality Overview

Requires Proof

Friendly But Slow

Curious But Skeptical

They typically tend to be late adopters even when they seem friendly and excited about what you have to sell  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions They are often friendly and nice, but can sometimes suprise you with their piercing questions

Topics They Care About

Emily has no verified topics they care about

Media Appearances

Emily has no verified media appearances

Work History

1-2024
Senior Customer Success Manager at Fleetio
6-2021 - 1-2024
Customer Success Manager at Fleetio
8-2017 - 6-2021
Client Strategy Manager at Enterprise Fleet Management
4-2017 - 8-2017
Assistant Branch Manager at Enterprise Holdings
4-2016 - 4-2017
Tri-Brand Assistant Manager at Enterprise Holdings

Education

2009 - 2013
Bachelor of Applied Science (B.A.Sc.) from University of Alabama at Birmingham

More Information

Social Presence :

Prographics :

Exp : 11 Location : Greater Birmingham, Alabama Area, United States Job Level : Middle Designation : Senior Customer Success Manager at Fleetio
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Insights For Selling To Emily

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Invite them for a social do but don’t rely solely on the relationship
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don't ask them to move fast, let them take their time and digest all the information
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Emily is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Emily

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Emily move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Emily take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Emily

Personality Compatibility


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