Emily Roberts

Questioner
DISC Type : c

Head of Policy Lab (Interim) at HM Revenue & Customs

United Kingdom

Overview

Emily has no verified overview

Personality Overview

Cautious & Analytical

Not Easily Convinced

Price-Sensitive

It is quite likely of them to ask for pricing or other concessions.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Emily has no verified topics they care about

Media Appearances

Emily has no verified media appearances

Work History

4-2025
Head of Policy Lab (Interim) at HM Revenue & Customs
3-2023
Senior Service Designer at HM Revenue & Customs
7-2022 - 3-2023
Principal Service Designer at Foolproof
3-2020 - 7-2022
Senior Service Designer at Foolproof
10-2018 - 3-2020
Consultant at Capgemini Invent

Education

2015 - 2015
Dip from The Institute of Direct and Digital Marketing
2009 - 2012
Bachelor of Science (BSc) from Durham University

More Information

Social Presence :

Prographics :

Exp : 11 Location : United Kingdom Job Level : Mid-senior Designation : Head of Policy Lab (Interim) at HM Revenue & Customs
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Insights For Selling To Emily

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • If you have a lower priced product compared to the competition, call out the same
  • Share as much information as possible regarding your product

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Emily is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Emily

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Emily move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Emily take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Emily

Personality Compatibility


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