Emily Shaughnessy

Examiner
DISC Type : sc

Commercial Customer Success Manager at Ramp

Boston, Massachusetts, United States

Overview

Emily has no verified overview

Personality Overview

Overcautious

Status Quo Seeker

Tough To Convince

The only way to convince them is by showing them examples and ample proof.  They are always well-planned and adopt a systematic approach. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Topics They Care About

Emily has no verified topics they care about

Media Appearances

Emily has no verified media appearances

Work History

4-2026
Commercial Customer Success Manager at Ramp
9-2025 - 4-2026
Scaled Customer Success Manager at Ramp
6-2025 - 9-2025
Senior Sales Development Representative at Ramp
7-2023 - 12-2023
Sales Training Co Op at The Boston Beer Company
7-2022 - 12-2022
Customer Relationship Co-Op at Bose Corporation

Education

Bachelor of Business Administration - BBA from Northeastern University

More Information

Social Presence :

Prographics :

Exp : 2 Location : Boston, Massachusetts, United States Job Level : Middle Designation : Commercial Customer Success Manager at Ramp
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Insights For Selling To Emily

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Expect them to be slow and cautious, encourage them to ask more questions
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Emily is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Emily

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Emily move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Emily take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Emily

Personality Compatibility


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