Emily Shaughnessy in

Emily Shaughnessy

Examiner · DISC type sc
Commercial Customer Success Manager at Ramp
📍 Boston, Massachusetts, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
2 Years
Current Role
Commercial Customer Success Manager
Job Level
Middle
Location
Boston, Massachusetts, United States
Personality Overview

How Emily shows up

Overcautious
Status Quo Seeker
Tough To Convince

The only way to convince them is by showing them examples and ample proof. They are always well-planned and adopt a systematic approach. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Priorities

Topics Emily cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

4-2026
Commercial Customer Success Manager
Ramp
9-2025 - 4-2026
Scaled Customer Success Manager
Ramp
6-2025 - 9-2025
Senior Sales Development Representative
Ramp
7-2023 - 12-2023
Sales Training Co Op
The Boston Beer Company
7-2022 - 12-2022
Customer Relationship Co-Op
Bose Corporation
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Bachelor of Business Administration - BBA
Northeastern University
Social presence
in
Behavioral profile

DISC profile (public)

s

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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