Emma Ward (was Lambert)

Observer
DISC Type : ci

Head of product and buying at Pilgrim Foodservice Ltd

Long Sutton, England, United Kingdom

Overview

Emma Ward is a seasoned procurement and buying leader specializing in the food and beverage industry. Her expertise encompasses supply chain management, supplier negotiation, and comprehensive category management. She currently leads as the Head of Product and Buying at Pilgrim Foodservice Ltd, advancing from her previous role as Buying Manager.

She has a demonstrated history of working with major retailers like Nisa Retail and International Procurement and Logistics (IPL), managing diverse product categories.

She possesses deep sourcing expertise across an unusually wide range of foodservice categories, including chilled, produce, grocery, non-food, frozen, and grey purchasing.

Personality Overview

Curious

Example Seeker

Assertive

They often ask many questions and rely heavily on information and documentation.  They are generally good communicators and can be hard to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Foodservice Procurement
Her entire career is focused on buying and procurement within the foodservice sector, covering a vast and specific range of product categories.
Supply Chain Management
Her background includes roles like Senior Buying & Supply Chain Manager, indicating strong expertise in logistics and the product journey.
Supplier Negotiation
This is a core skill listed in her professional summary, highlighting her focus on building strong and effective partnerships with suppliers.

Media Appearances

Emma has no verified media appearances

Work History

3-2026
Head of product and buying at Pilgrim Foodservice Ltd
10-2023 - 3-2026
Buying Manager at Pilgrim Foodservice Ltd
10-2021 - 8-2023
Senior buying & supply chain manager HP&F at IPL International Procurement and Logistics
12-2020 - 10-2021
Cost to Serve Manager at Nisa Retail
10-2019 - 12-2020
Wholesale Controller at Nisa Retail

Education

1996 - 2000
Education details unavailable from Freeston High School Normanton
Education details unavailable from Freeston High School

More Information

Social Presence :

Prographics :

Exp : 20 Location : Long Sutton, England, United Kingdom Job Level : Mid-senior Designation : Head of product and buying at Pilgrim Foodservice Ltd
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Insights For Selling To Emma

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Help them understand the risk aspect fully while inspiring confidence
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Emma is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Emma

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Emma move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Emma take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Emma

Personality Compatibility


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