Enrique R.

Sharpshooter
DISC Type : DC

Executive Commercial Director at Kynaxis

Área metropolitana de Ciudad de México, Mexico

Overview

Enrique is a Senior IT Director with over 24 years of experience leading digital transformation and IT Service Management for Fortune 500 clients. A graduate of Universidad del Valle de México, he has managed budgets of over $23M and led large multicultural teams. Colleagues describe him as goal-oriented, dynamic, and a promoter of teamwork.


Enrique holds a US patent for a tool that automates PC incident repair, which has prevented thousands of incidents and resulted in millions of automated corrections for clients.

Personality Overview

Rigorous & Demanding

Precise But Practical

Thorough Evaluator

They are very proud of what they do.  They respond better to strong and respectful interactions. More than the product, they care about the effectiveness of the product.

Topics They Care About

Digital Transformation
His career is centered on leading digital transformation. He writes about aligning technology, processes, and strategy to create organizational value beyond just implementing new tools.
IT Service Management
As an ITIL expert, he focuses on building mature governance models to achieve operational excellence, a theme reflected in his posts and achievements at IBM and Santander.
Generative AI
He holds recent certifications in Generative AI and Large Language Models, showing a clear interest in leveraging emerging AI technologies for business solutions.

Media Appearances

Enrique has no verified media appearances

Work History

2-2025
Executive Commercial Director at Kynaxis
3-2023 - 9-2024
IT Director - Chief Business Technology at Santander México
4-2020 - 3-2023
Regional Client Management and Delivery Executive at IBM
1-2020 - 4-2020
GTS Service Excellence Country Leader at IBM
8-2014 - 2-2020
Integrated Service Management Country Manager | Digital Workplace Services Country Manager at IBM

Education

2016 - 2018
Master of Business Administration - MBA from Universidad del Valle de México
2015 - 2015
Diplomado en Asset Management from Tecnológico de Monterrey

More Information

Social Presence :

Prographics :

Exp : 13 Location : Área metropolitana de Ciudad de México, Mexico Job Level : Senior Designation : Executive Commercial Director at Kynaxis
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Insights For Selling To Enrique

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending time doing small talk
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Hold your ground without indulging in one-upmanship

DONT's

  • Avoid being a storyteller and don’t try to oversell
  • Don’t be in a rush to invite them for a social meet and greet
  • Don't try too hard to forge relationships with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Enrique is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Enrique

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Enrique move?

  • They can take decisions very fast if you manage to convince them.
  • Can Enrique take some risk or not?

  • The risks don’t matter much to them.

You And Enrique

Personality Compatibility


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