Enrique R. in

Enrique R.

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Executive Commercial Director at Kynaxis
📍 Área metropolitana de Ciudad de México, Mexico

Enrique is a Senior IT Director with over 24 years of experience leading digital transformation and IT Service Management for Fortune 500 clients. A graduate of Universidad del Valle de México, he has managed budgets of over $23M and led large multicultural teams. Colleagues describe him as goal-oriented, dynamic, and a promoter of teamwork.

Enrique holds a US patent for a tool that automates PC incident repair, which has prevented thousands of incidents and resulted in millions of automated corrections for clients.

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Experience
13 Years
Current Role
Executive Commercial Director
Job Level
Senior
Location
Área metropolitana de Ciudad de México, Mexico
Personality Overview

How Enrique shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Enrique cares about

Digital Transformation
His career is centered on leading digital transformation. He writes about aligning technology, processes, and strategy to create organizational value beyond just implementing new tools.
IT Service Management
As an ITIL expert, he focuses on building mature governance models to achieve operational excellence, a theme reflected in his posts and achievements at IBM and Santander.
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Career

Work history

2-2025
Executive Commercial Director
Kynaxis
3-2023 - 9-2024
IT Director - Chief Business Technology
Santander México
4-2020 - 3-2023
Regional Client Management and Delivery Executive
IBM
1-2020 - 4-2020
GTS Service Excellence Country Leader
IBM
8-2014 - 2-2020
Integrated Service Management Country Manager | Digital Workplace Services Country Manager
IBM
In the press

Media appearances

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Education
2016 - 2018
Master of Business Administration - MBA
Universidad del Valle de México
2015 - 2015
Diplomado en Asset Management
Tecnológico de Monterrey
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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