Eric Jeanne

Go-getter
DISC Type : d

Head of Technology Operation Transformation at VicRoads

Greater Melbourne Area, Australia

Overview

Eric Jeanne is a technology leader focused on simplifying business processes through automation and streamlined architecture. He leads technology evolution and transformation initiatives, currently as Head of Technology at VicRoads, to enhance service delivery and achieve significant cost reductions. Eric holds a Bachelors in Computer Science from Monash University and is certified in The Neuroscience of Learning.

His unique certification in "The Neuroscience of Learning" suggests an interest in how people and technology intersect.

Personality Overview

Self-Confident

Challenger

Direct & Candid

They can be nudged to make faster decisions by offering what they value.  They don’t always try to control the conversation but neither do they like yielding it fully. They care equally about the product and its potential impact.

Topics They Care About

Technology Transformation
Leads technology evolution and transformation initiatives at VicRoads, focusing on modernizing systems to deliver smarter digital services.
Operational Efficiency
His career focus has been on achieving significant efficiency gains and cost reductions through simplifying and automating business processes.
Cloud Systems
Responsible for leading the design and transformation of cloud-hosted systems operations at VicRoads, a key part of their IT modernization.

Media Appearances

Eric has no verified media appearances

Work History

2-2025
Head of Technology Operation Transformation at VicRoads
11-2024 - 1-2025
Personal goal pursuit at Career Break
10-2023 - 10-2024
Technology Director Service Evolution at nbn® Australia
7-2018 - 10-2023
Group Owner - Service Assurance and Field Workforce at Telstra
9-2016 - 7-2018
Engineering Principal at Telstra

Education

1991 - 1995
Bachelor of Engineering and Computer Science from Monash University

More Information

Social Presence :

Prographics :

Exp : 25 Location : Greater Melbourne Area, Australia Job Level : Mid-senior Designation : Head of Technology Operation Transformation at VicRoads
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Insights For Selling To Eric

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending too much time on pleasantries
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Make sure that you you respond to any queries from them quickly

DONT's

  • Avoid repeating yourself or making generalizations
  • Don't try too hard to get friendly, let it happen with time
  • Avoid long winding pitches, stay objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Eric is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Eric

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Eric move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Eric take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Eric

Personality Compatibility


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